aurate

support

FLAWLESS PREP. INFINITE AURA.

Practical help, pressure tested.

FREQUENTLY ASKED QUESTIONS

What is aurate?

aurate is a live AI interview simulator that uses a voice AI interviewer to pressure-test your responses in real time. It is designed to build genuine resilience under realistic conditions.

What if the simulation becomes overly stressful?

Interviews are universally high-pressure. You can end the session at any time. If a session under the hostile persona feels overwhelming, visit our wellbeing resources.Wellbeing Support

How do the free sessions work?

You get 2 free lifetime sessions when you sign up. Each one is a 5-minute focused interview on one of the most common trip-up questions. No payment required.

Will I lose a session if I end early?

If the session ends in under a minute, it isn't counted. Once you're into the interview it counts, and you still get a Vibe Card on what you covered.

What does the paid plan include, and how do I pay?

Every paid option includes the same product: full ~30-minute pressure interviews, each ending in the complete Vibe Card with the Autopsy behind it. Pay £20 a month or £200 a year for 4 sessions a month, or buy a one-off £25 pack of 4 sessions to use within 90 days. Subscriptions cancel anytime — you keep access until the end of the period you've paid for — and you can add an extra session for £5 while your plan is active.

Is my audio data stored?

No. aurate is built with privacy-first design. Audio is streamed directly between your browser and Google Gemini. We never record, store, or have access to your audio.

How does the Autopsy work?

At the end of each session, the AI analyzes your responses and generates a Vibe Score, sub-scores for logic, specificity, resilience, and synthesis, theme-by-theme coverage, and a fix-first critical-gap analysis.

Can I use aurate on mobile?

Yes. aurate is a Progressive Web App that works on any modern browser. For best results, use a quiet environment with a stable internet connection.

How do I contact support?

Use the form below and we will respond within 1 business day. You can also email us at hello@aurateai.com.

GET IN TOUCH

Send Message